Bill Gatton Mazda

Mazda Service Center in Johnson City, TN

Mazda Service Center in Johnson City, TN

We Have an Abundant Parts Department!

Service Hours

Monday 7:30 am - 6:00 pm
Tuesday 7:30 am - 6:00 pm
Wednesday 7:30 am - 6:00 pm
Thursday 7:30 am - 6:00 pm
Friday 7:30 am - 6:00 pm
Saturday Closed
Sunday Closed

When your check engine light illuminates on your dash, you deserve to have a team behind you that is ready to get you back on the road with confidence as soon as possible. You can find exactly that today when you meet with our specialists here at Bill Gatton Mazda! Whether it is a battery check or engine replacement, we are skilled in Mazda vehicles and every other manufacturer, so stop by as soon as you get the chance at 2909 North Roan Street in Johnson City, TN.

Service Department

Scheduled maintenance ensures that you get your required services taken care of in a timely manner before you are subject to a risky drive or a host of warning signs. For instance, if you start to notice that your battery isn’t providing the necessary flicker when you ignite the engine, then you might be overdue for a battery check. Similarly, if your brake pedal is coming to the floor or you start to hear grinding noises coming from beneath the carriage of your vehicle, then you might be past due on a brake replacement. Both of these services can pose dangerous possibilities to your drive, which is why our team of technicians is ready for you to stop by and get your oil changes, rotations, and fluid replacements taken care of so you can maintain optimal peace of mind!

Parts Department

Wear and tear is normal when you trust your automobile to make your daily commutes and weekend adventures. That shouldn’t mean that you have to keep it in poor condition, and our Parts Department is prepared to provide every piece you need to get back on the straight and narrow. Whether you need tires, a new mirror, LED headlights, or even an engine, we keep a loaded stock for you to find the exact part that you are looking for. If you can’t find it, you can always fill out our Order Parts form and we will send out for it as soon as possible to get put onto your vehicle. We are also an authorized WeatherTech® dealer, so you can find premium floor mats, cargo liners, window vent guards, and more to keep your interior protected!

Online Tools

We offer an array of features on our site that allow you to get a jumpstart on your services so you don’t have to spend an unnecessary amount of time here at the dealership to have it completed or to simply ask a question. For example, our Ask a Tech form will put you directly in contact with one of our mechanics so you can have your concerns answered in no time at all. If you know that you are past due on a crucial procedure, simply fill out our Schedule Appointment form to earn a time slot to get your services completed. We make it as easy as possible for your utmost convenience!

Take advantage of our Mazda service center in Johnson City, TN, today! We at Bill Gatton Mazda are excited to help you with all of your automotive needs.


Dealership Information

Contact Information


Customer Testimonials

Love my Honda!
Full Star Full Star Full Star Full Star Full Star

This service department is a 5 plus department in all respects. They provide outstanding service in an infectious, enthusiastic manner at a most reasonable cost.

Customer Testimonials

Full Star Full Star Full Star Full Star Full Star

I contacted Worth, a dealer here, looking for a very specific vehicle...he was GREAT to work with! Very easy, relaxed, and concerned that I get exactly what I needed. I was treated with respect, and got a fair price for a perfect vehicle. This was a great car buying experience.

Customer Testimonials

Full Star Full Star Full Star Full Star Full Star

I want to give a big thanks to David Difillippo who provided fantastic customer service, when I had an issue prior to purchasing my vehicle. David immediately took control of the situation and turned what could have been a bad experience, into a good one! He went above and beyond in making sure I had a good overall experience with the dealership. David even provided excellent customer service, after I had purchased a vehicle from the dealership. He is an excellent asset to Mazda/Acura dealership. THANKS AGAIN David for making our experience with the dealership a good one!!! I would highly recommend you to anyone looking to purchase a new or used vehicle! My daughter loves her vehicle!

Customer Testimonials

Full Star Full Star Full Star Full Star Full Star

Excellent sales experience, no high pressure, friendly service. Easy to deal with on price. very impressed with quality of car and driving experience. Highly recommend.

Customer Testimonials

Mike Stout
Full Star Full Star Full Star Full Star Full Star

Most dealers are good when your purchasing but a great dealer continues after the sale. Took my new car to get Windows tinted and the Service team was as great as the sales team! Thanks to Jessie and Hilary. If your looking for a new car make sure to give them a try

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