Bill Gatton Mazda
SERVICE DEPARTMENT

Our Location

Bill Gatton Mazda
2909 N Roan St.
Johnson City, TN 37601

Service: 833-211-1276
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Service Hours

Monday7:30 am - 6:00 pm
Tuesday7:30 am - 6:00 pm
Wednesday7:30 am - 6:00 pm
Thursday7:30 am - 6:00 pm
Friday7:30 am - 6:00 pm
SaturdayClosed
SundayClosed
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Service

Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

Oil Change Plus

$25.00 Off, $35.03

Get more value for your money! Our professional Mazda-trained technicians will:

· Change motor oil per specifications

· Install a Genuine Mazda oil filter

· Top off vital fluids

· Complete a multi-point inspection

*Synthetic oil extra/Up to 5 Quarts

Plus applicable taxes. Valid only at Bill Gatton Mazda Johnson City. Cannot be used with any other applicable offer. Mazda vehicles only. Some vehicles may be slightly higher. Hazardous waste fee and shop supplies fee if applicable. Please present coupon at time of write-up. No cash value. Coupon expires 04/07/2020

Every 4th Oil Change Is Complimentary!

Get your oil changed at Bill Gatton

Mazda Johnson City, and every 4th oil

change is FREE! See an advisor

for details!

Plus applicable taxes. Valid only at Bill Gatton Mazda Johnson City. Cannot be used with any other applicable offer. Mazda vehicles only. Some vehicles may be slightly higher. Hazardous waste fee and shop supplies fee if applicable. Please present coupon at time of write-up. No cash value. Coupon expires 04/07/2020

Tire Rotation & Visual Brake Inspection

$18.95

Bring this coupon into our service

department when you come in for a tire

rotation, and we'll include a visual

brake inspection at no additional

charge! See an advisor for details!

Plus applicable taxes. Valid only at Bill Gatton Mazda Johnson City. Cannot be used with any other applicable offer. Mazda vehicles only. Some vehicles may be slightly higher. Hazardous waste fee and shop supplies fee if applicable. Please present coupon at time of write-up. No cash value. Coupon expires 04/07/2020

Wiper Blade Replacement

$23.95

Are your wipers streaking or noisy?

Replace them with Genuine Mazda

wiper blades.

*Easy and fast installation, sold per pair

Plus applicable taxes. Valid only at Bill Gatton Mazda Johnson City. Cannot be used with any other applicable offer. Mazda vehicles only. Some vehicles may be slightly higher. Hazardous waste fee and shop supplies fee if applicable. Please present coupon at time of write-up. No cash value. Coupon expires 04/07/2020

4-Wheel Alignment Special

$79.95

Poorly aligned wheels wear out tires prematurely and reduce gas mileage. Service includes:

· Inspect/adjust caster, camber and toe-in as applicable

· Inspect suspension and steering linkage

· Check tire wear

· Check tire pressure, adjust as necessary

· Computerized alignment

· Road test

Plus applicable taxes. Valid only at Bill Gatton Mazda Johnson City. Cannot be used with any other applicable offer. Mazda vehicles only. Some vehicles may be slightly higher. Hazardous waste fee and shop supplies fee if applicable. Please present coupon at time of write-up. No cash value. Coupon expires 04/07/2020

Timing Belt Replacement Special

$30.00 Off, $30.00 Off

DON'T WAIT TOO LONG!

A broken timing belt can cause your engine to simply stop running. Refer to your owner's manual for recommended replacement intervals. Service includes:

· Replace timing belt

· Set timing and engine idle speed

· Inspect water pump and drive belts

· Inspect cam and crank shaft seals

4 Cylinder price: .00 Off

6 Cylinder price: .00 Off

Plus applicable taxes. Valid only at Bill Gatton Mazda Johnson City. Cannot be used with any other applicable offer. Mazda vehicles only. Some vehicles may be slightly higher. Hazardous waste fee and shop supplies fee if applicable. Please present coupon at time of write-up. No cash value. Coupon expires 04/07/2020

Meet Our Service Staff

Service Manager Kevin  Lovelace
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Service Manager
Kevin Lovelace
Service Advisor Chris  Holt
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Service Advisor
Chris Holt
Service Advisor Matt  King
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Service Advisor
Matt King
Generic Staff Photo
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Service Advisor
Michael Baldwin
Service Advisor  Felicia  Watson
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Service Advisor
Felicia Watson
Warranty Administrator / Accou Leslie  Gwyn
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Warranty Administrator / Accou
Leslie Gwyn
Generic Staff Photo
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Serivce & Parts Cashier
April Maupin
Customer Service  Frank  Ray
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Customer Service
Frank Ray
Customer Service  Roger  Cox
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Customer Service
Roger Cox
Elite Master Mazda - Master Ac Robert  Dawson
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Master Acura Technician
ASE Master Certified Technician
Elite Master Mazda Technician
Elite Master Mazda - Master Ac
Robert Dawson
ASE Master Certified Technicia Mike  Smith
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ASE Master Certified Technicia
Mike Smith
Master Acura Technician Derek  Bush
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Senior Mazda Technician
ASE Certified Technician
Master Acura Technician
Derek Bush
Technician Justin  Hardin
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Technician
Justin Hardin
Technician Chris  Estep
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Technician
Chris Estep
Generic Staff Photo
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Technician
Trenton Keplinger
Technician  Westley  Horne
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Technician
Westley Horne
Technician Donovan  Carter
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Technician
Donovan Carter
Generic Staff Photo
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Technician
Zac Tittle
Technician Cory  Frazier
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Technician
Cory Frazier

Contact Information


This service department is a 5 plus department in all respects. They provide outstanding service in an infectious, enthusiastic manner at a most reasonable cost.

- Love my Honda!

I contacted Worth, a dealer here, looking for a very specific vehicle...he was GREAT to work with! Very easy, relaxed, and concerned that I get exactly what I needed. I was treated with respect, and got a fair price for a perfect vehicle. This was a great car buying experience.

- Sybil

I want to give a big thanks to David Difillippo who provided fantastic customer service, when I had an issue prior to purchasing my vehicle. David immediately took control of the situation and turned what could have been a bad experience, into a good one! He went above and beyond in making sure I...

- Katherine

Excellent sales experience, no high pressure, friendly service. Easy to deal with on price. very impressed with quality of car and driving experience. Highly recommend.

- Greyhound

Most dealers are good when your purchasing but a great dealer continues after the sale. Took my new car to get Windows tinted and the Service team was as great as the sales team! Thanks to Jessie and Hilary. If your looking for a new car make sure to give them a try

- Mike Stout
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